Guest-Obsessed General Manager: Lead Teams & Grow Sales

04 Chipotle Services, LLC; Cedar Cliff (NY); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Quarterly bonus program

People development bonuses

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill, Inc. seeks a General Manager to lead restaurant operations, hire and develop a strong team, and drive a high-performance business. You will manage scheduling, costs, guest experience, and compliance while delivering the brand’s hospitality standard.

You’ll shape culture, mentor leaders, and execute growth initiatives in a fast-paced environment that blends guest focus with operational excellence.

Qualifications

• Must have restaurant management experience with scheduling, P&L, food safety, and recruiting.
• Ability to train and develop crew members and shift leaders.
• Creative approach to marketing and driving sales (fundraisers, community engagement, etc.).

Responsibilities

• Be guest obsessed – uphold top-notch standards of hospitality and service.
• Ensure speed of service, accuracy, and a positive guest experience.
• Lead full employee lifecycle: recruitment, onboarding, and performance management.
• Train and develop crew, shift leaders, and Apprentices using Chipotle training tools.
• Direct team to deliver accurate and on-time digital orders.
• Oversee daily operations, scheduling, P&L control, and sales forecasting.

Skills

Guest service leadership

People development

Recruitment & hiring

P&L management

Sales forecasting

Job description

Chipotle Mexican Grill, Inc. seeks a General Manager to lead restaurant operations, hire and develop a strong team, and drive a high-performance business. You will manage scheduling, costs, guest experience, and compliance while delivering the brand’s hospitality standard.

You’ll shape culture, mentor leaders, and execute growth initiatives in a fast-paced environment that blends guest focus with operational excellence.