Guest-Obsessed General Manager: Lead Teams & Growth

Chipotle Mexican Grill; Portland (OR); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Quarterly bonus program

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill is seeking a General Manager to lead restaurant operations in a fast-paced environment. You will hire, train, and develop staff, uphold exceptional hospitality, and drive performance across all hours of operation.

You will own the full employee lifecycle, manage scheduling and P&L, forecast sales, and ensure high standards of food safety and guest experience. A strong focus on teamwork and community engagement is required.

Qualifications

• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Ability to lead teams, hire and develop staff, and manage operations to ensure guest satisfaction.
• Experience driving sales and executing marketing initiatives in a fast-paced restaurant environment.

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and positive guest obsessed experience
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
• Direct our team members to deliver accurate and on-time digital orders
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
• Ensure the dining room remains clean and the restaurant is always guest-ready
• Uphold food safety, operational, and compliance standards
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Skills

Leadership

People development

Guest service

Hiring

P&L management

Sales forecasting

Team training

Marketing collaboration

Job description

Chipotle Mexican Grill is seeking a General Manager to lead restaurant operations in a fast-paced environment. You will hire, train, and develop staff, uphold exceptional hospitality, and drive performance across all hours of operation.

You will own the full employee lifecycle, manage scheduling and P&L, forecast sales, and ensure high standards of food safety and guest experience. A strong focus on teamwork and community engagement is required.