Hospitality Leader: Catering & Events GM

Baxterstorey; North Carolina; On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Holiday allowance

Birthday leave

Maternity leave 24 weeks

Pension & life insurance

Free meals on shift

Discounts on perks

Job summary

BaxterStorey is seeking a Catering & Events General Manager to lead a team in delivering outstanding hospitality experiences at all events. You will drive service excellence, manage client relationships, and uphold our high standards across menus and events.

The role requires weekend/evening work, strong budgeting skills, and a passion for developing staff while maintaining a positive work environment in Durham.

Qualifications

• Previous experience commensurate with role.
• Have a contagious passion for food and customer service.
• You draw satisfaction from managing, training, and supporting a team.
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
• Excellent delegation and influencing skills.
• Ability to prioritise multiple projects in a fast-paced environment and work under pressure.
• Meticulous organisational abilities; high attention to detail.
• Concise and effective verbal and written communication.
• Ability to adapt to challenges with a solution-oriented perspective.
• Excellent strategic thinking and critical reasoning skills.
• Works according to BaxterStorey core values.

Responsibilities

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
• Build positive, credible and collaborative relationships with clients and other key stakeholders in the business.
• Continually look to develop your team through mentoring, training, recognition, and empowerment.
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through service, food standards and innovation.
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance.
• Planning and organising of large scale events and hospitality.

Skills

Leadership

Budgeting

Analytical skills

Communication

Team management

Organisation

Strategic thinking

Problem solving

Job description

BaxterStorey is seeking a Catering & Events General Manager to lead a team in delivering outstanding hospitality experiences at all events. You will drive service excellence, manage client relationships, and uphold our high standards across menus and events.

The role requires weekend/evening work, strong budgeting skills, and a passion for developing staff while maintaining a positive work environment in Durham.