Hospitality Leader: Assistant General Manager

Hyatt Place Santa Cruz; Santa Cruz (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

Training & career advancement

Hotel discounts

Wellness benefits

Job summary

Hyatt Place Santa Cruz is seeking an Assistant General Manager to lead our hospitality team and deliver memorable guest experiences in Santa Cruz, CA. You’ll shape daily operations, mentor supervisors, and drive a guest-first culture across housekeeping, laundry, maintenance, and breakfast service.

Join a dynamic, hands-on leadership environment with Hyatt’s brand strength, team development, and opportunities to contribute to hotel performance and guest satisfaction.

Qualifications

• 2+ years of leadership experience in hotel operations.
• Guest-first mindset with strong decision-making.
• Team player who coaches, develops, and empowers others.

Responsibilities

• Oversee daily hotel operations and guest services to uphold Hyatt standards.
• Lead housekeeping, laundry, maintenance, and breakfast kitchen operations.
• Coach department supervisors and manage staffing, scheduling, and budgets.
• Coordinate with vendors and ensure safety and compliance.
• Collaborate with the General Manager to drive guest satisfaction and business results.

Skills

Leadership

Guest-focused

Team coaching

Hands-on leadership

Job description

Hyatt Place Santa Cruz is seeking an Assistant General Manager to lead our hospitality team and deliver memorable guest experiences in Santa Cruz, CA. You’ll shape daily operations, mentor supervisors, and drive a guest-first culture across housekeeping, laundry, maintenance, and breakfast service.

Join a dynamic, hands-on leadership environment with Hyatt’s brand strength, team development, and opportunities to contribute to hotel performance and guest satisfaction.