Hospitality IT Supervisor - Guest-Facing 24/7 Support

Starwood Hotels; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Starwood Hotels in Austin, Texas, is seeking an IT Supervisor responsible for supporting all IT systems requests and providing technology resources to enhance guest experiences. This role requires a minimum of one year of relevant experience, with a passion for technology and excellent communication skills.

The successful candidate will be flexible to meet the demands of a 24-hour operation and act as a customer service advocate within the hotel. Starwood Hotels values diversity and aims to create an inclusive workplace.

Qualifications

• Minimum of 1 year of similar work experience.
• Strong leader with proven track record in engagement and financial performance.
• Flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Provide daily support of all IT systems requests.
• Respond promptly to guests’ inquiries and questions.
• Act as a technology resource within the hotel.

Skills

Passionate about technology

Customer service advocacy

Excellent verbal and written communication skills

Education

Post-secondary diploma or degree

Job description

Starwood Hotels in Austin, Texas, is seeking an IT Supervisor responsible for supporting all IT systems requests and providing technology resources to enhance guest experiences. This role requires a minimum of one year of relevant experience, with a passion for technology and excellent communication skills.

The successful candidate will be flexible to meet the demands of a 24-hour operation and act as a customer service advocate within the hotel. Starwood Hotels values diversity and aims to create an inclusive workplace.