IT Supervisor

Starwood Hotels & Resorts; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Starwood Hotels & Resorts in Austin is searching for an IT Supervisor who is passionate about technology and excels in communication. You will provide daily support for IT systems, handle requests, and engage with guests to ensure exceptional service.

The ideal candidate has at least 1 year of relevant experience and a post-secondary diploma. Join a company dedicated to creating unique luxury experiences and promoting an inclusive culture.

Qualifications

• Minimum of 1 year of similar work experience.
• Advanced knowledge of information systems operations.
• Proven track record in guest and team member engagement.

Responsibilities

• Daily support of all IT systems requests.
• Respond promptly to guests’ inquiries and questions.
• Maintain network systems supporting the hotel team.

Skills

Communication

Technology passion

Guest engagement

Team member engagement

Education

Post-secondary diploma or degree

Job description

## IT SupervisorApplylocations: 1 Hotel Austintime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR104503Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.If you live for those signature sighs of relief you hear whenever you show up, this is your calling. We’re currently seeking an IT Supervisor. You’ll be responsible for daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. You’ll also respond promptly to guests’ inquiries and questions, so we need someone who’s really nice, quick, and enjoy being the superhero in the room. It's a tough job, but someone out there loves doing it, which is precisely what we're looking for.Inside tip: There is room for growth with us in this demanding role.About you...Passionate about technology and a minimum of 1 year of similar work experience.A post-secondary diploma, degree or prior hospitality experience would be a plus.Advanced knowledgeable of information systems operations, a strong leader and a proven track record in guest and team member engagement and financial performance.Excels at communication, both verbal and written.Is flexible and willing to meet the demands of a 24-hour operation.**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now