Public Space Attendant — Guest Experience Focus

Starwood Hotels & Resorts Worldwide, Inc.; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. seeks a House Attendant to join the housekeeping team in Austin. You will help maintain spotless public areas and restrooms, ensuring a welcoming atmosphere for guests.

Excellent guest service and attention to detail are essential for success in this role. Responsibilities include cleaning, stocking supplies, and assisting guests with requests while adhering to hotel policies and safety standards.

Qualifications

• Previous related guest service experience.
• Passion for cleanliness and attention to detail.
• Ability to communicate and comprehend English.
• Ability to learn and work with hotel technologies.

Responsibilities

• Clean and sanitize all public areas, including lobbies, restrooms, elevators and high-traffic spaces.
• Sweep, mop, vacuum, and dust surfaces to maintain a clean environment.
• Stock restrooms with essential supplies and keep them sanitary throughout the day.
• Greet guests and respond to requests in a courteous, professional manner.
• Follow safety policies and report hazards promptly to leadership.

Skills

Guest service experience

Cleanliness

English communication

Fast-paced teamwork

Team collaboration

Tools

Computers

iPads

iPods

Job description

Starwood Hotels & Resorts Worldwide, Inc. seeks a House Attendant to join the housekeeping team in Austin. You will help maintain spotless public areas and restrooms, ensuring a welcoming atmosphere for guests.

Excellent guest service and attention to detail are essential for success in this role. Responsibilities include cleaning, stocking supplies, and assisting guests with requests while adhering to hotel policies and safety standards.