Hospitality IT Manager: Strategy & Ops

The h.wood Group; West Hollywood (CA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Dental & Vision (company contribution)

Flexible time off

Job summary

The h.wood Group, a Los Angeles–based lifestyle and hospitality company, seeks a Technology Manager to oversee IT strategy across its venues. You will plan, implement, and maintain technology systems to enhance guest experiences and operations.

You will manage hardware, networks, security, and vendor relationships, travel to multiple venues per day, and lead IT initiatives in a fast-paced hospitality environment.

Qualifications

• 5+ years of experience in computer networks and systems maintenance.
• Proficient in Windows, Mac, iOS, and Android.
• Experience with hospitality hardware including POS terminals.
• Excellent written and verbal communication skills.
• Ability to travel to multiple venues per day and work off-hours.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Develop and implement IT strategy aligned with business goals.
• Oversee installation, configuration, and maintenance of hardware, software, and networks.
• Ensure security, reliability, and scalability of IT systems.
• Manage IT projects, upgrades, migrations and vendor relationships.
• Provide advanced technical support and enforce IT policies.
• Negotiate SLAs and manage external service providers.
• Ensure compliance with data protection and cybersecurity standards.
• Identify opportunities for innovation and continuous IT improvement.

Skills

Networking & Systems

Windows & MacOS

POS terminals

Communication skills

Interpersonal skills

Database programming

Problem solving

Multitasking

Travel readiness

Flexible hours

Tools

POS terminals

Job description

The h.wood Group, a Los Angeles–based lifestyle and hospitality company, seeks a Technology Manager to oversee IT strategy across its venues. You will plan, implement, and maintain technology systems to enhance guest experiences and operations.

You will manage hardware, networks, security, and vendor relationships, travel to multiple venues per day, and lead IT initiatives in a fast-paced hospitality environment.