Hospitality Host - Warm Welcomes, Seamless Seating

Ophelia Tavern & Bar Top; Avondale Estates (GA); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly pay

Flexible scheduling

Employee dining benefits

Team-oriented work environment

Training in guest service & operations

Growth opportunities within MooCoo

Descrizione del lavoro

Ophelia Tavern & Bar Top at The Dale in Avondale Estates is hiring friendly Hosts. You’ll greet guests, manage reservations and waitlists, and help create a smooth transition to seating in a warm, welcoming environment.

Experience in hospitality and strong communication are essential. Flexible availability including evenings, weekends, and holidays is required; we offer competitive hourly pay and dining benefits within a team-oriented setting.

Competenze

• Friendly, welcoming, hospitality-focused personality (guest-facing role).
• Previous hosting or guest service experience required.
• Experience in a high-volume restaurant is a plus.
• Strong communication, organization, and multitasking skills.
• Confident greeting guests and answering questions in person/phone.
• Ability to manage waitlists and communicate wait estimates clearly.
• Attention to detail recording reservations and guest requests.
• Remain calm and professional during busy service.
• Dependable, punctual, professional appearance.
• Team-first mentality and willingness to support others.
• Comfort using tablets and reservation/waitlist tech.

Mansioni

• Greet arriving guests promptly with a warm welcome.
• Manage reservations and waitlist using Toast Tables and procedures.
• Confirm party sizes and seating preferences.
• Provide wait estimates and updates to waiting guests.
• Follow seating rotation and seek manager direction for adjustments.
• Monitor table availability and coordinate with servers and managers.
• Escort guests to tables, provide menus, and transition to service.
• Adhere to reservation policies and full-party seating rules.
• Coordinate large-party seating and private events with management.
• Direct private event inquiries to the appropriate contact.
• Explain 21-and-over policy courteously.
• Answer phone calls professionally with accurate information.
• Maintain knowledge of menus, hours, features, and events.
• Keep host stand and waiting areas clean and organized.
• Assist with table resets and communicate cleaning needs.
• Thank departing guests and invite return.
• Share guest concerns with management promptly.
• Complete opening, running, and closing duties.
• Roll silverware as directed; complete daily cleaning.

Conoscenze

Hospitality focus

Guest service experience

Communication

Organization

Multitasking

Punctuality

Team-first attitude

Comfort with tablets

Strumenti

Toast Tables

Descrizione del lavoro

Ophelia Tavern & Bar Top at The Dale in Avondale Estates is hiring friendly Hosts. You’ll greet guests, manage reservations and waitlists, and help create a smooth transition to seating in a warm, welcoming environment.

Experience in hospitality and strong communication are essential. Flexible availability including evenings, weekends, and holidays is required; we offer competitive hourly pay and dining benefits within a team-oriented setting.