Hospitality Host: Warm Welcome & Seamless Seating

HHG; Westwood (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

Heritage Hospitality Group is seeking a friendly Host/Hostess in New Jersey to welcome guests and manage reservations with warmth and professionalism. You will seat guests, coordinate with servers, and uphold the restaurant's service culture.

The role requires strong communication and multitasking, a neat appearance, and the ability to remain calm in a fast-paced environment while helping with phone inquiries and front-of-house tasks as needed.

Qualifications

• Previous host/hostess or customer service experience preferred.
• Strong communication, organizational, and multitasking skills.
• Professional appearance and friendly demeanor.
• Ability to remain calm under pressure in a fast-paced environment.
• Knowledge of reservation platforms a plus.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations, waitlists, and table assignments.
• Escort guests to tables and hand out menus.
• Maintain guest flow and assist service staff.
• Handle phone inquiries about reservations and hours.
• Support front of house operations and keep entry areas clean.
• Assist with take-out orders when needed.

Skills

Customer service

Communication

Multitasking

Tools

Resy

OpenTable

Job description

Heritage Hospitality Group is seeking a friendly Host/Hostess in New Jersey to welcome guests and manage reservations with warmth and professionalism. You will seat guests, coordinate with servers, and uphold the restaurant's service culture.

The role requires strong communication and multitasking, a neat appearance, and the ability to remain calm in a fast-paced environment while helping with phone inquiries and front-of-house tasks as needed.