Guest Experience Host — Warm Welcome, Fast-Paced Service

Brickwall Asbury park; Asbury Park (NJ); On-site; USD 22,000 - 26,000; Full time

Job summary

Smith restaurant in Asbury Park, NJ is seeking a Host to warmly welcome guests and guide them to seating areas. You will manage reservations, coordinate with team members, and maintain a polished reception area to ensure a seamless dining experience.

The role requires strong communication, the ability to multitask in a fast-paced environment, and a neat, professional appearance. Shifts emphasize customer service excellence and teamwork.

Qualifications

• Ability to multi-task in a fast-paced environment.
• Excellent communication skills with guests and team members.
• Maintain composure while providing friendly service.
• Able to stand and walk for 100% of shift time.

Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort guests to assigned dining or bar areas.
• Follow dress code with a professional appearance.
• Present menus and announce server’s name.
• Assist teammates with table settings and supplies.
• Coordinate seating options with the team.
• Maintain an impeccable reception area.
• Cater to guests needing extra attention.
• Answer incoming calls and respond to questions.
• Inform teammates about guest feedback or requests.
• Clock in and out for each shift at the kiosk terminal.

Skills

multi-tasking

communication

calm under pressure

standing/walking

Job description

Smith restaurant in Asbury Park, NJ is seeking a Host to warmly welcome guests and guide them to seating areas. You will manage reservations, coordinate with team members, and maintain a polished reception area to ensure a seamless dining experience.

The role requires strong communication, the ability to multitask in a fast-paced environment, and a neat, professional appearance. Shifts emphasize customer service excellence and teamwork.