Hospitality Host - Guest Services & Front Desk

Hyatt Taleo; Gainesville (FL); On-site; USD 17,000 - 24,000; Full time

Job summary

Hyatt Place Gainesville Downtown is opening a new hotel in Downtown Gainesville and seeks a Guest Services professional to welcome guests, staff the front desk, and support the Bakery Café and meeting spaces. This role emphasizes hospitality, accurate cash handling, and a friendly, efficient presence.

You will greet guests, assist with check-in/out, assemble welcome amenities, coordinate with Food & Beverage, and help maintain a clean front desk area.

Qualifications

• Experience in a hotel or restaurant customer service environment is preferred.
• Proficient verbal and written communication skills are required.
• Strong computer skills and familiarity with common software applications.

Responsibilities

• Greet guests and provide excellent service.
• Prepare/assemble welcome amenities and manage cash drops per cash handling procedures.
• Maintain a clean and organized front desk area; handle confidential guest information.
• Assist with guest check-in/check-out and servicing of meeting rooms.
• Work with Food & Beverage operations including bartending and barista duties as needed.

Skills

Customer service

Team player

Verbal and written communication

Computer skills

Multi-tasking

Flexibility

English proficiency

Job description

Hyatt Place Gainesville Downtown is opening a new hotel in Downtown Gainesville and seeks a Guest Services professional to welcome guests, staff the front desk, and support the Bakery Café and meeting spaces. This role emphasizes hospitality, accurate cash handling, and a friendly, efficient presence.

You will greet guests, assist with check-in/out, assemble welcome amenities, coordinate with Food & Beverage, and help maintain a clean front desk area.