Hospitality Host & Guest Experience Lead

ADP, Inc.; Boston (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

The Quin House in Boston, MA is seeking a full-time hospitality host to greet members and guests, seat them promptly, and ensure a welcoming, efficient dining experience in a vibrant private club setting.

The role requires hotel or restaurant experience, strong English communication, professional appearance, and a collaborative attitude. Open availability and comfort with NorthStar POS and MS Office are important.

Qualifications

• Prior hotel or restaurant experience preferred.
• Strong English communication, both written and oral.
• Professional appearance and grooming.
• Team player with ownership and accountability.
• Proficient with NorthStar POS and MS Office; basic computer skills.
• Open availability to meet business needs.
• High School Diploma or equivalent.

Responsibilities

• Provide a warm, welcoming greeting to members and guests.
• Seat members in a timely manner according to service standards.
• Assist in delivering a high-quality dining experience.
• Handle reservations by phone and inform guests of offerings.
• Assist servers and maintain cleanliness and menu presentation.
• Uphold food safety and health guidelines.
• Open and close duties and complete side work as assigned.

Skills

Customer service orientation

Excellent communication

Team player

Attention to detail

Computer skills

Education

High School Diploma or equivalent

Tools

NorthStar POS

Microsoft Office Suite

Job description

The Quin House in Boston, MA is seeking a full-time hospitality host to greet members and guests, seat them promptly, and ensure a welcoming, efficient dining experience in a vibrant private club setting.

The role requires hotel or restaurant experience, strong English communication, professional appearance, and a collaborative attitude. Open availability and comfort with NorthStar POS and MS Office are important.