Hospitality Ambassador & Guest Experience Lead

ALGONQUIN CLUB HEXAGON; Boston (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

The Quin House in Boston seeks a The Quin Ambassador to support Front Office, Reservations and Housekeeping operations. You will embody the Quin brand, assist members and guests, and help achieve operational and financial goals with a high standard of hospitality.

Ideal candidates are startup-minded leaders with exceptional people skills, calm under pressure, and a passion for personalized service. Regular overnight shifts are expected.

Qualifications

• Leadership experience in a team setting.
• Strong communication and guest service skills.
• Ability to manage multiple tasks with attention to detail.

Responsibilities

• Support Front Office, Reservations and Housekeeping operations.
• Represent The Quin brand and ensure high guest satisfaction.
• Handle check-in/check-out and address guest inquiries.

Skills

Leadership

Customer service

Communication

Teamwork

MS Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

The Quin House in Boston seeks a The Quin Ambassador to support Front Office, Reservations and Housekeeping operations. You will embody the Quin brand, assist members and guests, and help achieve operational and financial goals with a high standard of hospitality.

Ideal candidates are startup-minded leaders with exceptional people skills, calm under pressure, and a passion for personalized service. Regular overnight shifts are expected.