Hospitality Ambassador & Guest Experience Lead

ALGONQUIN CLUB HEXAGON

Boston (MA)

On-site

USD 42,000 - 65,000

Full time

9 days ago
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Job summary

The Quin House in Boston seeks a The Quin Ambassador to support Front Office, Reservations and Housekeeping operations. You will embody the Quin brand, assist members and guests, and help achieve operational and financial goals with a high standard of hospitality.

Ideal candidates are startup-minded leaders with exceptional people skills, calm under pressure, and a passion for personalized service. Regular overnight shifts are expected.

Qualifications

  • Leadership experience in a team setting.
  • Strong communication and guest service skills.
  • Ability to manage multiple tasks with attention to detail.

Responsibilities

  • Support Front Office, Reservations and Housekeeping operations.
  • Represent The Quin brand and ensure high guest satisfaction.
  • Handle check-in/check-out and address guest inquiries.

Skills

Leadership
Customer service
Communication
Teamwork
MS Office

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

The Quin House in Boston seeks a The Quin Ambassador to support Front Office, Reservations and Housekeeping operations. You will embody the Quin brand, assist members and guests, and help achieve operational and financial goals with a high standard of hospitality.

Ideal candidates are startup-minded leaders with exceptional people skills, calm under pressure, and a passion for personalized service. Regular overnight shifts are expected.

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