Hospitality Host: Fast-Paced Chicago Tavern

DREAMWEAVER HOTELS LLC; Chicago (IL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Insurance

PTO

Job summary

TheWit Hotel is seeking a Host for the State and Lake Chicago Tavern in Chicago, IL. You will be the first point of contact, welcoming guests, managing reservations, and coordinating seating to ensure smooth restaurant operations.

The ideal candidate thrives in a fast-paced environment with strong communication and organizational skills and a passion for hospitality that reflects the energy of the restaurant and hotel.

Qualifications

• Minimum 1 year experience in a hotel or related field preferred.
• Experience as a Host, Server, or in a customer service role preferred.
• Excellent communication and interpersonal skills with a friendly, welcoming attitude.

Responsibilities

• Greet and welcome guests as they arrive.
• Manage reservations and efficiently assign guests to tables based on availability and preferences.
• Answer phone calls and assist with inquiries regarding reservations, menu items, and wait times.
• Maintain flow of dining area by tracking open, occupied, and reserved tables.
• Provide guests with accurate wait times and ensure comfort while waiting.
• Ensure timely seating and accommodate special requests when possible.
• Monitor dining area for a clean, organized, and welcoming environment.
• Assist servers and management with front-of-house tasks as needed.
• Handle guest concerns or complaints professionally and escalate to management when necessary.
• Maintain knowledge of menu, specials, and events to provide accurate information.

Skills

Communication skills

Organizational skills

Customer service experience

POS systems

Education

English language proficiency

Tools

POS systems

Job description

TheWit Hotel is seeking a Host for the State and Lake Chicago Tavern in Chicago, IL. You will be the first point of contact, welcoming guests, managing reservations, and coordinating seating to ensure smooth restaurant operations.

The ideal candidate thrives in a fast-paced environment with strong communication and organizational skills and a passion for hospitality that reflects the energy of the restaurant and hotel.