Hospitality Guest Experience Specialist

Goop Kitchen; New York (NY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental vision

401k match

Free shift meal

Employee discount

Career growth

Job summary

goop kitchen is seeking a Hospitality Team Member to be the heart of the guest experience, welcoming guests, guiding them through the menu, and ensuring every visit feels special. This hands-on role rewards friendly, attentive service in a fast-paced setting.

You'll contribute to a clean, organized dining area, assist with orders, and support team collaboration to deliver consistent, high-quality service and a positive guest experience.

Qualifications

• 18 years or older
• Experience in restaurant or hospitality is a plus
• Genuine love for food and guest care
• Strong communication and warm personality
• Ability to stay calm and upbeat in a fast-paced environment
• Availability evenings, weekends, and holidays

Responsibilities

• Welcome guests with warmth and make them feel at home
• Guide guests through the menu and describe items
• Execute service with a smile and attention to detail
• Maintain clean, stocked guest areas and assist packing/ordering
• Support team and handle guest feedback gracefully

Job description

goop kitchen is seeking a Hospitality Team Member to be the heart of the guest experience, welcoming guests, guiding them through the menu, and ensuring every visit feels special. This hands-on role rewards friendly, attentive service in a fast-paced setting.

You'll contribute to a clean, organized dining area, assist with orders, and support team collaboration to deliver consistent, high-quality service and a positive guest experience.