Hospitality & Guest Experience Manager

Smoky Mountain Brewery; Gatlinburg (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Smoky Mountain Brewery is hiring a Manager for their Sevier County locations. The Manager will lead restaurant operations, ensuring an excellent guest experience and supervising staff development.

The ideal candidate will have 2-5 years of experience in dining and possess strong leadership and communication skills. This role involves assisting with recruiting, training, and meeting operational goals.

Qualifications

• 2-5 years of experience in Casual Dining, Upscale Casual Dining or Fine Dining.
• Strong leader with a positive attitude and enthusiasm for Hospitality.
• Outstanding leadership skills with the ability to effectively communicate and train the team.

Responsibilities

• Establish guest service and satisfaction as a priority.
• Ensure plate-to-plate quality of food.
• Assist management in recruiting and training dedicated staff.
• Help achieve targeted budgets and goals.
• Control operating expenses to maximize profitability.

Skills

Leadership

Communication Skills

Attention to Detail

Hospitality Passion

Job description

Smoky Mountain Brewery is hiring a Manager for their Sevier County locations. The Manager will lead restaurant operations, ensuring an excellent guest experience and supervising staff development.

The ideal candidate will have 2-5 years of experience in dining and possess strong leadership and communication skills. This role involves assisting with recruiting, training, and meeting operational goals.