Hospitality-Driven Restaurant Manager

Smoky Mountain Brewery; Pigeon Forge (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Smoky Mountain Brewery in Sevier County seeks a hands-on Manager to lead daily operations and guest experience. You’ll partner with the Management Team to sustain hospitality standards, train staff, and drive profitability in a fast-paced dining environment.

The ideal candidate has 2–5 years in casual to fine dining, strong leadership, superb communication, and a passion for hospitality. Join a team dedicated to memorable guest experiences.

Qualifications

• 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience.
• Strong leader with a positive attitude, enthusiasm and a passion for Hospitality.
• Excellent communication skills and a strong attention to detail.
• Outstanding leadership skills with the ability to effectively communicate, train and develop your team.

Responsibilities

• Establishes Guest Service and satisfaction as a priority through personal example
• Oversees the plate-to-plate Quality of our food
• Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
• Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
• Assist the Management Team in achieving targeted budgets, goals and objectives
• Assist the Management Team in community involvement programs and marketing runs
• Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity - guidelines without compromise - especially in all BOH areas
• Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
• Manage others work safely by being alert and taking action regarding safety hazards
• Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.

Skills

Strong leadership

Excellent communication

Attention to detail

Job description

Smoky Mountain Brewery in Sevier County seeks a hands-on Manager to lead daily operations and guest experience. You’ll partner with the Management Team to sustain hospitality standards, train staff, and drive profitability in a fast-paced dining environment.

The ideal candidate has 2–5 years in casual to fine dining, strong leadership, superb communication, and a passion for hospitality. Join a team dedicated to memorable guest experiences.