Hospitality GM — Lead Superior Guest Experiences

Columbia Hospitality; Seattle (WA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Salary range $115,000–$125,000 DOE

Cellphone Allowance

Incentive Eligible

Commuter/Parking Allowance

Paid Time off & Holiday Pay

Benefits - Medical, Dental, Vision, 4(

Job summary

Columbia Hospitality seeks a seasoned General Manager to oversee all departments of a property, driving performance, guest satisfaction and financial results. You will lead group sales, negotiate partnerships, and liaise with community and industry groups to elevate the property’s profile.

The role demands strong leadership, strategic budgeting, and a track record of managing hotel operations at a comparable scale. Excellent communication and people management are essential for success.

Qualifications

• At least 5 years progressive experience in a General Manager role at a property of similar size and level of service.
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals.

Responsibilities

• Provides overall direction, coordination and leadership for all departments in the property.
• Primary support for all group sales outreach, negotiations, planning and service.
• Direct liaison to all community organizations, city officials, industry associations and public relations entities.
• Ensures all applicable standards, policies and procedures are fully implemented in all departments.
• Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property.
• Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth).
• Works with department leaders to meet or exceed established budgetary guidelines for the hotel.
• Directs the accurate and on-time preparation, production and distribution of all required reports.
• Promotes the property by building and maintaining an active and visible position in the local community and with industry partners.

Skills

General management

Communication skills

Financial management

People management

Job description

Columbia Hospitality seeks a seasoned General Manager to oversee all departments of a property, driving performance, guest satisfaction and financial results. You will lead group sales, negotiate partnerships, and liaise with community and industry groups to elevate the property’s profile.

The role demands strong leadership, strategic budgeting, and a track record of managing hotel operations at a comparable scale. Excellent communication and people management are essential for success.