Hospitality General Manager: Lead Teams, Elevate Service

Concord Hospitality Enterprises; Lansing, Northern (MI, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Concord Hospitality Enterprises is seeking a dynamic Food & Beverage leader to guide a multi-outlet operation in the Lansing area. You will inspire greatness, coach managers, and drive service excellence while upholding company standards.

You will oversee front- and back-of-house teams, manage budgets, develop menus with the leadership team, ensure compliance with food safety laws, and pursue growth through marketing and guest satisfaction programs.

Qualifications

• Leads F&B team and ensures supervision of all shifts.
• Develops budgets and manages costs, sales, and profits.
• Ensures compliance with federal, state, and local food and liquor laws.

Responsibilities

• Inspires and develops team to reach potential.
• Schedules, trains, and directs FOH & BOH staff.
• Ensures sanitation, cleanliness, and organization.
• Manages marketing, sales, and profitability goals.
• Maintains guest service standards and handles complaints.
• Oversees budgeting and cost control.
• Leads leadership team meetings and reviews performance.
• Ensures compliance with company policies and laws.

Skills

Leadership

Team management

Budgeting

Customer service

Training

Communication

Problem solving

Scheduling

Job description

Concord Hospitality Enterprises is seeking a dynamic Food & Beverage leader to guide a multi-outlet operation in the Lansing area. You will inspire greatness, coach managers, and drive service excellence while upholding company standards.

You will oversee front- and back-of-house teams, manage budgets, develop menus with the leadership team, ensure compliance with food safety laws, and pursue growth through marketing and guest satisfaction programs.