Hospitality Front Desk Specialist (FT)

Compass Group USA; Jacksonville (FL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Voluntary Benefits

Job summary

ESFM, the corporate Integrated Facilities Management division of Compass Group USA, is hiring a Receptionist in Jacksonville, FL. You will welcome visitors, operate the switchboard, and be the first point of contact while ensuring a warm and secure environment.

The position is full-time, Monday–Friday, 8:00 am–5:00 pm with some weekend work. Proficiency in MS Office is required and prior experience in a hospitality or corporate setting is preferred.

Qualifications

• Two to three years of experience in a client service / reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment.

Responsibilities

• Greets visitors with a smile and maintains eye contact, addressing guests by name when possible.
• Answers telephones in a friendly, professional manner and takes messages accurately.
• Manages on-floor conference room activities and coordinates with staff on start/end times, attendees, and catering/AV needs.
• Implements established security policies for arriving and departing visitors, contractors, and deliveries.
• Acts as a Hospitality Services resource, providing wayfinding and information about amenities, transportation, and local services.
• Coordinates requests with internal support departments (IT, building maintenance, AV, mail).
• Performs other duties as assigned.

Skills

MS Office

Job description

ESFM, the corporate Integrated Facilities Management division of Compass Group USA, is hiring a Receptionist in Jacksonville, FL. You will welcome visitors, operate the switchboard, and be the first point of contact while ensuring a warm and secure environment.

The position is full-time, Monday–Friday, 8:00 am–5:00 pm with some weekend work. Proficiency in MS Office is required and prior experience in a hospitality or corporate setting is preferred.