RECEPTIONIST (FULL TIME)

ESFM® USA; Jacksonville (FL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Identity Theft Protection

Flexible Spending Accounts (FSAs)

Job summary

ESFM USA in Jacksonville, FL is seeking a full-time Receptionist to greet visitors, answer calls, and support daily front-desk operations at 6743 Southpoint Dr N, Jacksonville 32216. Schedule is Monday through Friday, 8:00 am–5:00 pm, with occasional weekend work. Compensation is $18.00–$20.00 per hour.

The role requires 2–3 years of client-service or receptionist experience and proficiency with MS Office. Join a team dedicated to hospitality and professional service.

Qualifications

• Two to three years of experience in a client‑service or reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment, including proficiency with MS Office Suite.

Responsibilities

• Greet visitors and handle them with a smile, addressing guests by name when possible.
• Answer telephones, take messages, and refer questions or requests appropriately.
• Manage on‑floor conference room activities, reservations system, and note start/end times, attendees, and catering needs.

Skills

Client-service experience

Reception experience

MS Office Suite

Tools

MS Office Suite

Job description

Job Summary

Position: Receptionist (Full time)
Location: MDT, 6743 Southpoint Dr N., Jacksonville, FL 32216
Schedule: Monday - Friday, 8:00 am – 5:00 pm. Must be able to work occasional weekends.
Pay: $18.00 – $20.00 per hour.

Responsibilities

• Properly greet and handle visitors with a smile and maintain eye contact throughout the interaction, addressing guests by name when possible.
• Answer telephones in a friendly, professional manner, take accurate messages and appropriately handle or refer questions and requests.
• Handle on‑floor conference room activities, using the reservations system, and be aware of meeting start/end times, attendees, food and beverage orders, and advise staff of status changes or special requests.
• Implement established security policies and procedures for arriving and departing visitors, contractors, delivery persons, etc.
• Act as a Hospitality Services resource to guests, visitors, and employees by providing way‑finding and amenities information.
• Handle car service requests for visitors and staff members.
• Communicate requests to internal support departments such as building maintenance, IT, AV technology, and mail room.
• Perform other duties as assigned.

Qualifications

• Two to three years of experience in a client‑service or reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment, including proficiency with MS Office Suite.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Critical & Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits in accordance with federal, state, and local laws.

About Esfm

Esfm is the Integrated Facilities Management division of Compass Group USA, focusing on creating safe, healthy, and sustainable workplace environments.

Equal Opportunity Employment

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities and experiences, without regard to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Other Information

Applicants must be able to perform the essential functions of this position with or without reasonable accommodation. Certain positions may require a Florida Level 2 background screening.