Hospitality Front Desk & PBX Associate

Travel + Leisure Co.; Pagosa Springs (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Paid time off/holidays

Job summary

Travel + Leisure Co. is seeking a friendly PBX Operator in Pagosa Springs, Colorado. You will welcome guests, guide them through registration, issue keys, provide information about the resort and local attractions, and handle cash and card transactions following established procedures.

Join a team that values hospitality, teamwork, and service excellence. This on-site role offers comprehensive benefits after 30 hours, room for growth, and a chance to contribute to memorable guest experiences.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with a minimum of supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and strong organizing skills.
• Basic computer and office skills.
• Hotel hospitality front office system knowledge a plus.
• Ability to work independently or with others as needed.

Responsibilities

• Bring smiles to guests by providing warm welcomes.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify that charges are correct in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns promptly and completely.
• Promote teamwork and coordinate with other departments to ensure high-quality service.

Skills

Professional appearance

Customer service

English literacy

Problem solving

Cash handling

Multitasking

Attention to detail

Computer basics

Independence

Teamwork

Tools

Front office software

Job description

Travel + Leisure Co. is seeking a friendly PBX Operator in Pagosa Springs, Colorado. You will welcome guests, guide them through registration, issue keys, provide information about the resort and local attractions, and handle cash and card transactions following established procedures.

Join a team that values hospitality, teamwork, and service excellence. This on-site role offers comprehensive benefits after 30 hours, room for growth, and a chance to contribute to memorable guest experiences.