Hospitality Front Desk Agent | Flexible Schedule & Perks

Drury Hotels Company; Santa Fe (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200 annually

Flexible scheduling

Hotel discounts and free room nights

Health, dental, vision, prescription,

401(k)

Job summary

Drury Plaza Hotel Santa Fe in Santa Fe, NM is seeking a Guest Service Agent to greet guests, manage the front desk, and ensure a warm, efficient experience. You will check guests in and out, promote programs, maintain records, handle cash, monitor satisfaction, and resolve issues with a friendly, professional attitude.

The role includes a quarterly bonus up to $3,200, flexible scheduling, paid time off, hotel discounts, and free room nights, along with comprehensive health, dental, vision, and

Qualifications

• Warm, friendly demeanor in interacting with guests and the public.
• Attention to detail to manage multiple tasks at front desk.
• Ability to speak and receive directions in English.
• Willingness to work alone as scheduled.

Responsibilities

• Check guests in and out at the front desk.
• Promote hotel programs and maintain guest records.
• Handle cash, monitor guest satisfaction, and resolve issues.
• Assist with breakfast and Kickback service, including setup and cleanup.
• Provide courteous, professional service with a positive attitude.

Skills

Customer service

Cash handling

Multitasking

English proficiency

Tools

Cash register

Job description

Drury Plaza Hotel Santa Fe in Santa Fe, NM is seeking a Guest Service Agent to greet guests, manage the front desk, and ensure a warm, efficient experience. You will check guests in and out, promote programs, maintain records, handle cash, monitor satisfaction, and resolve issues with a friendly, professional attitude.

The role includes a quarterly bonus up to $3,200, flexible scheduling, paid time off, hotel discounts, and free room nights, along with comprehensive health, dental, vision, and