Overnight Front Desk Auditor — Guest Experience Pro

Drury Hotels; Santa Fe (NM); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Company-matched 401(k)

Job summary

Drury Hotels is seeking a friendly front desk team member in Santa Fe to manage guest check-in/out, promote sales programs, and balance daily receipts with accuracy. You may assist with breakfast setup and occasional food prep, and you’ll often work alone during night shifts while ensuring guest safety and comfort.

Strong English communication, cash handling experience, and a customer-focused attitude are essential to provide outstanding service and maintain a welcoming lobby environment.

Qualifications

• Front desk duties including check-in/out and promoting programs.
• Strong customer service skills and friendly demeanor.
• Experience handling cash and balancing receipts.
• Ability to read and speak English clearly.

Responsibilities

• Check guests in/out and promote sales programs.
• Maintain guest records and handle cash accurately.
• Audit previous day's receipts and balance entries.
• Assist with breakfast setup and possible food prep.
• Work alone on shifts where assigned.

Skills

Front desk operations

Customer service

Cash handling

English fluency

Job description

Drury Hotels is seeking a friendly front desk team member in Santa Fe to manage guest check-in/out, promote sales programs, and balance daily receipts with accuracy. You may assist with breakfast setup and occasional food prep, and you’ll often work alone during night shifts while ensuring guest safety and comfort.

Strong English communication, cash handling experience, and a customer-focused attitude are essential to provide outstanding service and maintain a welcoming lobby environment.