Hospitality-First Banker: Personal Banking & Tech Solutions

Next Frontier Capital; Clarksville (IN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

On-site health and wellness centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to provide welcoming, attentive service and build trusted client relationships. You will use digital tools like Chase Mobile and Chase.com to educate clients and support their financial goals, while collaborating with branch teammates to ensure a smooth, compliant experience.

Responsibilities include greeting clients, opening accounts, and handling branch operations, with emphasis on customer care and regulatory adherence. A high school diploma is required.

Qualifications

• Client-first mindset delivering attentive service.
• Ability to build trusted relationships with clients.
• Clear, polite communication to understand and help clients.
• Resolve client issues with attention to detail and consistency.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day transactions and digital banking options (mobile app, online).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations including cash devices while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Ability to learn quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to provide welcoming, attentive service and build trusted client relationships. You will use digital tools like Chase Mobile and Chase.com to educate clients and support their financial goals, while collaborating with branch teammates to ensure a smooth, compliant experience.

Responsibilities include greeting clients, opening accounts, and handling branch operations, with emphasis on customer care and regulatory adherence. A high school diploma is required.