Client-First Banker: Hospitality & Tech-Savvy

Next Frontier Capital; Lafayette (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality and proactive service in a branch. You will greet clients, assist with transactions and accounts, and educate customers on digital banking tools. Build trusted relationships and connect clients with specialists to help achieve financial goals.

The role emphasizes client-centric service, teamwork, and adherence to banking policies. A high school diploma or GED is required, with opportunities to grow in a dynamic, diverse environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to build trusted relationships and exceed client expectations.
• Comfort with using technology and digital banking tools.

Responsibilities

• Create a welcoming environment and greet clients, manage lobby flow and meetings.
• Assist with daily transactions and account openings while following policies.
• Educate clients on Chase mobile app, Chase.com, and ATMs to meet banking needs.
• Build relationships by listening, asking questions, and guiding clients to experts.
• Perform branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Learning ability

Regulatory knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality and proactive service in a branch. You will greet clients, assist with transactions and accounts, and educate customers on digital banking tools. Build trusted relationships and connect clients with specialists to help achieve financial goals.

The role emphasizes client-centric service, teamwork, and adherence to banking policies. A high school diploma or GED is required, with opportunities to grow in a dynamic, diverse environment.