Hospitality & Events Coordinator

RRD; Washington (District of Columbia); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Job summary

RRD is hiring an Hospitality Associate to provide hospitality and catering services at a client site, including conference room setup, reception help, and general office support. The role runs Monday–Friday, 9:00am–6:00pm, with duties ranging from room setup and AV to beverage service and vendor coordination.

The ideal candidate will have a high school diploma or equivalent and at least one year in hospitality or related fields, strong customer service and organizational skills, and the ability

Qualifications

• High school diploma or equivalent.
• Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry.
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Strong attention to detail is required.
• Must work well in a team environment.
• Professional attire and demeanor required.
• Good written communication skills.
• Good problem-solving skills, with the ability and understanding of when to elevate a problem to a supervisory level.
• Ability to work in a fast paced, high-energy environment.
• Ability to work on multiple projects simultaneously.
• Ability to operate basic audio/visual equipment.
• Professional telephone demeanor.
• Ability to anticipate client’s needs for meetings and events.
• Must be self-motivated with a positive can-do attitude.
• Proven customer service skills are required to create, maintain and enhance customer relationships.

Responsibilities

• Check conference room and meeting schedule; note changes to ensure accurate setup.
• Set up conference rooms including AV equipment, food, beverages, utensils, ice, etc.
• Clean up conference rooms after use and return items to vendors.
• Prepare coffee and other beverages in assigned kitchens each morning.
• Clean up coffee makers and pantry in the evening.
• Communicate with supervisor or client on meeting requests.
• Maintain inventory of catering supplies and order supplies as needed.
• Place orders for food and beverages for meetings.
• Coordinate with personnel, food merchants and vendors to ensure competitive pricing.
• Ensure value-added products and services are secured at vetted rates.
• Perform vendor selection and management for department services and/or products.
• Assist in training new hires.
• Prioritize workflow.
• Assist in process improvement ideas.
• Answer telephone in Office Services center.
• Adhere to Williams Lea policies and client site policies.
• Use equipment and supplies in a cost-efficient manner.
• Must lift up to 50 lbs regularly.
• Provide back-up support to Reception and/or Office Services.

Skills

Customer service

Interpersonal skills

Organizational skills

Attention to detail

Teamwork

Problem solving

Multitasking

Phone etiquette

Physical ability

Education

High school diploma or equivalent

Tools

Audio/visual equipment

Job description

RRD is hiring an Hospitality Associate to provide hospitality and catering services at a client site, including conference room setup, reception help, and general office support. The role runs Monday–Friday, 9:00am–6:00pm, with duties ranging from room setup and AV to beverage service and vendor coordination.

The ideal candidate will have a high school diploma or equivalent and at least one year in hospitality or related fields, strong customer service and organizational skills, and the ability