Hospitality-Driven Store Leader & Growth Driver

Global Partners LP; Hopkinton, Northern (MA, KY); Hybrid; USD 45,000 - 82,000; Full time

Benefits offered by this job

Competitive pay

Health & Wellness benefits

401k match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a General Manager in Hopkinton, MA to lead store operations, teams, and guest experiences. You will drive sales growth, profitability, and community engagement while upholding brand standards and safety.

This hands-on role emphasizes collaboration, coaching, and accountability across multi-department functions. You will recruit, train, and retain top performers, manage budgets, and maintain equipment and food safety compliance.

Qualifications

• ServSafe or approved Food Safety Certification within 90 days of employment/promotion.
• Minimum 5 years of progressive retail, restaurant, or hospitality management experience.
• Demonstrated success in team leadership, operations management, and financial performance.
• Strong business acumen with ability to interpret data and make strategic decisions.
• Excellent interpersonal and communication skills.
• Proven ability to foster teamwork and resolve conflict effectively.

Responsibilities

• Lead operations and store performance, ensuring safety and brand standards.
• Develop and empower management and front-line teams with coaching and feedback.
• Drive guest experience through service excellence and culture.
• Oversee labor, inventory, and costs to improve profitability.
• Ensure food service quality, safety, and allergen controls.
• Represent Global Partners LP in the community and maintain merchandising standards.

Skills

ServSafe Certification

Leadership experience

Operations management

Financial acumen

Data-driven decisions

Communication skills

Team development

POS systems

Reporting tools

MS Office

Education

High School Diploma or Equivalent

Tools

POS systems

Reporting tools

MS Office

Job description

Global Partners LP is seeking a General Manager in Hopkinton, MA to lead store operations, teams, and guest experiences. You will drive sales growth, profitability, and community engagement while upholding brand standards and safety.

This hands-on role emphasizes collaboration, coaching, and accountability across multi-department functions. You will recruit, train, and retain top performers, manage budgets, and maintain equipment and food safety compliance.