Hospitality-Driven General Manager

Nudy's Cafes; Phoenixville (Chester County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Bonus based on performance

Paid time off

Training & development

Company parties

Competitive salary

Dental insurance

Free food & snacks

Opportunity for advancement

Job summary

Nudy's Cafes is seeking a General Manager to serve as the single accountable leader for the Phoenixville restaurant. You will own the guest experience, sales, food cost, ordering, inventory, scheduling, facility condition, team development, and four-wall operating outcomes.

As GM, you will ensure MOD coverage, coach leaders, maintain high standards, and drive performance in a fast-paced hospitality environment with opportunities for advancement.

Qualifications

• Restaurant management experience appropriate to the GM level.
• Knowledge of sales, scheduling, inventory, food cost, safety, cash controls, and staff leadership.
• Ability to use Toast, 7shifts, and established operating systems.
• Required food-safety certification and availability for key operating periods.

Responsibilities

• Own sales growth, guest experience, hospitality, average check/PPA, food cost, ordering, inventory, cleanliness, safety, cash controls, controllable supplies, and operating standards.
• Provide availability, time-off, business demand, and performance input to the RM; execute the RM-issued FOH schedule.
• Ensure qualified Manager-on-Duty coverage for every opening, operating, and closing period.
• Review food and supply orders with the Culinary Lead; maintain pars and prevent stockouts, over-ordering, and unrecorded transfers.
• Coach the Assistant Manager, Culinary Lead, Shift Leaders, and team members during daily operations; complete timely performance follow-up.
• Inspect interior and exterior restaurant conditions and equipment; report issues promptly through the established maintenance process.
• Follow equipment-use, cleaning, warranty, shutdown, and emergency procedures; preserve evidence and prevent unsafe use.
• Provide complete work-order information, facilitate vendor access, and verify that repairs are complete and the restaurant is restored to standard.
• Escalate unresolved, repeat, safety, shutdown, capital, or landlord-related issues to the RM and Coordinator.
• Develop a qualified successor and ensure consistent restaurant execution when the GM is away.

Skills

Restaurant management

Sales building

Team leadership

Operations execution

Tools

Toast

7shifts

Job description

Nudy's Cafes is seeking a General Manager to serve as the single accountable leader for the Phoenixville restaurant. You will own the guest experience, sales, food cost, ordering, inventory, scheduling, facility condition, team development, and four-wall operating outcomes.

As GM, you will ensure MOD coverage, coach leaders, maintain high standards, and drive performance in a fast-paced hospitality environment with opportunities for advancement.