Hospitality-Driven Event AV Technician

Encore Global; Tukwila (WA); On-site; USD 33,000 - 34,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure guest satisfaction by delivering reliable equipment support, on-site service, and clear communication with clients and staff.

You will troubleshoot gear, manage event changes, and assist with invoicing and paperwork using Navigator. A HS diploma is required, with AV experience and a valid driver's license preferred.

Qualifications

• High School Diploma required. Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent preferred.
• A valid driver’s license is required.
• DOT requirements may apply if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Operates and sets up basic audiovisual equipment with accuracy for events.
• Exceeds guest expectations and maintains positive client relationships.
• Troubleshoots equipment and software issues in a timely, professional manner.
• Follows company processes, completes paperwork and interacts with staff/vendors for equipment.
• Works with clients to finalize invoices and uses Navigator for order entries.

Skills

Customer service

Hospitality

Problem solving

Communication

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will ensure guest satisfaction by delivering reliable equipment support, on-site service, and clear communication with clients and staff.

You will troubleshoot gear, manage event changes, and assist with invoicing and paperwork using Navigator. A HS diploma is required, with AV experience and a valid driver's license preferred.