Hospitality-Driven Café & Retail Associate

Convive Brands; Greenwich (CT); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Company-contributed health coverage

Paid Time Off

401k with up to 4% match after 90 days

Pre-tax commuter benefits

Team member discounts at all brands

Job summary

Le Pain Quotidien in Greenwich, CT, is seeking team members to provide warm hospitality and high service standards in a busy café setting. You will prepare drinks, handle dine-in and retail service, and maintain pastry displays.

We value 1–3 months of restaurant experience, familiarity with Toast POS, and flexibility in scheduling. Opportunities exist to grow within Convive Brands’ portfolio while contributing to a friendly, team‑oriented culture.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross‑trained in all areas of the dining room and retail space preferred.
• Ability to speak, read, and understand the primary language(s) of the work location

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to‑go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Skills

Customer service

POS systems

Flexibility

Cross-training

Communication

Tools

Toast

Job description

Le Pain Quotidien in Greenwich, CT, is seeking team members to provide warm hospitality and high service standards in a busy café setting. You will prepare drinks, handle dine-in and retail service, and maintain pastry displays.

We value 1–3 months of restaurant experience, familiarity with Toast POS, and flexibility in scheduling. Opportunities exist to grow within Convive Brands’ portfolio while contributing to a friendly, team‑oriented culture.