Pastry & Retail Associate - Warm Hospitality

LPQ USA LLC; New Canaan (CT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401k with match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien in New Canaan, CT is seeking team members who deliver warm, guest-focused hospitality and help maintain a welcoming dining room and retail space. You will provide friendly service, anticipate guest needs, and handle drinks and pastry displays throughout your shift.

Ideal candidates have 1–3 months of restaurant experience, familiarity with POS systems (Toast is a plus), and a flexible schedule.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, especially Toast, a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of the dining room and retail space preferred.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Anticipate guest needs and note any preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Properly bag, box, and arrange to-go food and pastry.
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy.
• Maintain and consolidate pastry display throughout the day.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.
• Handle any guest situations with genuine empathy and elevate to a manager as necessary.
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments.
• Keep all areas of the restaurant clean and organized by following cleaning checklists.
• Responsible for answering the phone with proper etiquette; takes orders over the phone.

Skills

Customer service

Cash handling

Teamwork

Flexibility

Communication

Tools

Toast POS

Job description

Le Pain Quotidien in New Canaan, CT is seeking team members who deliver warm, guest-focused hospitality and help maintain a welcoming dining room and retail space. You will provide friendly service, anticipate guest needs, and handle drinks and pastry displays throughout your shift.

Ideal candidates have 1–3 months of restaurant experience, familiarity with POS systems (Toast is a plus), and a flexible schedule.