Hospitality Team Member – Café & Retail

Le Pain Quotidien; Greenwich (CT); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health coverage enrollment

401k with match

Pre-tax commuter benefits

Employee discounts

Job summary

Le Pain Quotidien in Greenwich, CT, is hiring team members to deliver warm hospitality in a welcoming environment. You will support guest experiences across dining and retail, handling drinks, pastries, and to-go orders with care.

Join a beloved brand and grow with a team that values community, pride in hospitality, and collaborative culture. The role offers tips where applicable and a supportive work environment.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Experience with POS systems, Toast is a plus.
• Flexibility in schedule is highly preferred but not required.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Anticipate guest needs and note preferences provided by the guest.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Bag, box, and arrange to-go food and pastries.
• Perform sales transactions per cash handling policy.
• Maintain pastry display and kitchen items throughout the day.
• Handle guest situations with empathy and escalate to a manager when needed.
• Complete opening, mid, and closing procedures; daily checklist and side work.
• Keep all areas clean and organized by following cleaning checklists.
• Answer the phone with proper etiquette; take orders over the phone.

Skills

Customer service

Flexible schedule

Team player

Tools

Toast POS

Job description

Le Pain Quotidien in Greenwich, CT, is hiring team members to deliver warm hospitality in a welcoming environment. You will support guest experiences across dining and retail, handling drinks, pastries, and to-go orders with care.

Join a beloved brand and grow with a team that values community, pride in hospitality, and collaborative culture. The role offers tips where applicable and a supportive work environment.