Hospitality-Driven Branch Manager

Next Frontier Capital; Hamden (CT); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

Chase seeks a Branch Manager to lead a busy Chase Branch, delivering exceptional client and colleague experiences while driving deposits, investments, and branch performance. You will coach a team, uphold hospitality culture, and ensure robust risk controls in daily operations.

Join a dynamic environment that values service, Heart, curiosity, courage, and excellence; you will represent the brand in the community and collaborate with experts to tailor financial solutions to clients.

Qualifications

• 2+ years of management or equivalent Chase leadership experience.
• High school diploma or GED or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence and community engagement.
• Ensure a strong risk and control environment by following policies and safeguarding the company and clients.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & controls

Tech adoption

Influence

Branch operations

Customer focus

Education

High school diploma or GED

College degree preferred

Job description

Chase seeks a Branch Manager to lead a busy Chase Branch, delivering exceptional client and colleague experiences while driving deposits, investments, and branch performance. You will coach a team, uphold hospitality culture, and ensure robust risk controls in daily operations.

Join a dynamic environment that values service, Heart, curiosity, courage, and excellence; you will represent the brand in the community and collaborate with experts to tailor financial solutions to clients.