Hospitality-Driven Banking Associate: Build Relationships

Next Frontier Capital; Grants Pass (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality and provide exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals in a branch setting.

Responsibilities include greeting clients, opening accounts, assisting with transactions, and promoting digital banking tools. The role emphasizes teamwork, compliance, and delivering a welcoming environment for all customers.

Qualifications

• Ability to put clients first and exceed their expectations with friendly service.
• Ability to build trusted relationships with clients through genuine care.
• Ability to engage clients and communicate clearly to understand and help.
• Ability to resolve client issues quickly with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings in compliance with policies.
• Educate clients on day-to-day banking and self-service options (mobile app, website, ATMs).
• Build relationships by listening, asking questions, and partnering with branch team members.
• Perform branch operations including cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Tech literacy

Learning products/services

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality and provide exceptional client experiences. You will build trusted relationships, share product knowledge, and help clients achieve their financial goals in a branch setting.

Responsibilities include greeting clients, opening accounts, assisting with transactions, and promoting digital banking tools. The role emphasizes teamwork, compliance, and delivering a welcoming environment for all customers.