Client Experience Banker: Hospitality & Tech

Aumni; Washington (District of Columbia); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted client relationships in a branch setting. You will greet clients, help with onboarding, and promote banking solutions while embracing Chase’s culture and technology offerings.

The role emphasizes a welcoming experience and compliance with all policies. The position requires client service skills, the ability to educate customers on digital tools, and teamwork to meet branch goals in a dynamic

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients in the branch.
• Assist with account servicing and opening new accounts while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve their financial goals.
• Perform branch operations including cash handling and ATM-related tasks per bank policies.

Skills

Client service

Relationship building

Communication

Detail oriented

Teamwork

Education

High school diploma/GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted client relationships in a branch setting. You will greet clients, help with onboarding, and promote banking solutions while embracing Chase’s culture and technology offerings.

The role emphasizes a welcoming experience and compliance with all policies. The position requires client service skills, the ability to educate customers on digital tools, and teamwork to meet branch goals in a dynamic