Hospitality-Driven Banker | Tech-Savvy Client Advisor

Aumni; Suffolk (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, and guide them through digital tools such as Chase Mobile and Chase.com, while upholding banking policies and regulatory requirements.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with the team to achieve financial goals. Strong communication and cash handling experience are valued.

Qualifications

• Demonstrate client-first mindset and attentive service.
• Build trusted relationships with clients through genuine care.
• Engage clients with clear, polite communication and proactive assistance.
• Resolve client issues quickly with attention to detail.
• Collaborate with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts while complying with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and offering suitable solutions.
• Assist with branch operations and cash handling in line with procedures.

Skills

Client service experience

Strong communication

Relationship building

Problem resolution

Team collaboration

Product knowledge

Cash handling

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, and guide them through digital tools such as Chase Mobile and Chase.com, while upholding banking policies and regulatory requirements.

The role emphasizes building trusted relationships, understanding client needs, and collaborating with the team to achieve financial goals. Strong communication and cash handling experience are valued.