Hospitality Banker: Elevate Client Experience with Tech

Next Frontier Capital; Union City (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitality-focused service, build trusted relationships, and use modern banking technology to help clients achieve financial goals. You will greet clients, open accounts, educate on self-service tools, and collaborate with branch teammates to provide seamless service.

The role emphasizes listening, empathy, and proactive problem-solving to support clients and the branch’s success in a dynamic financial environment.

Qualifications

• Customer-focused service experience or comparable background.
• Ability to build trusted relationships and understand client needs.
• Comfort learning products, services and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients in person.
• Open accounts, service existing ones, and comply with policies.
• Educate clients on technology options and self-service tools.
• Develop relationships by listening, asking questions and solving needs.
• Assist with branch operations and cash devices following procedures.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Learning fast

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-focused service, build trusted relationships, and use modern banking technology to help clients achieve financial goals. You will greet clients, open accounts, educate on self-service tools, and collaborate with branch teammates to provide seamless service.

The role emphasizes listening, empathy, and proactive problem-solving to support clients and the branch’s success in a dynamic financial environment.