Hospitality-Driven Banker: Builds Trust & Tech Solutions

J.P. Morgan; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker in New York to deliver hospitality‑driven service, greet clients, and guide them through banking solutions using digital tools. You will represent our brand and help clients reach their financial goals in a fast-paced branch environment.

The role emphasizes building trusted relationships, learning products quickly, and collaborating with the branch team to provide seamless service. A high school diploma or GED is required, with comprehensive training provided.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.
• Ability to build trusted relationships with clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking and digital self-service tools.
• Build meaningful relationships and collaborate with branch team to help clients achieve financial goals.
• Perform branch operations, including cash devices, following policies.

Skills

Client service experience

Relationship building

Communication

Empathy

Team collaboration

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker in New York to deliver hospitality‑driven service, greet clients, and guide them through banking solutions using digital tools. You will represent our brand and help clients reach their financial goals in a fast-paced branch environment.

The role emphasizes building trusted relationships, learning products quickly, and collaborating with the branch team to provide seamless service. A high school diploma or GED is required, with comprehensive training provided.