Associate Banker: Hospitality‑Driven Client Banking

J.P. Morgan; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Backup child-care

Job summary

Chase is hiring an Associate Banker in New York to welcome clients and provide attentive service while leveraging digital banking tools. You will build relationships, explain products, and help clients reach their financial goals through personalized service.

You will handle account servicing, maintain regulatory compliance, and support branch operations with a collaborative team. A high school diploma is required, with emphasis on client care and accuracy.

Qualifications

• Demonstrated client service experience or comparable background.
• Ability to build trusted relationships and communicate clearly.
• Willingness to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, maintenance, and new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking transactions and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with the team to meet client goals.
• Perform branch operations, including cash handling and ATM duties, in compliance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Tools

Cash handling

Job description

Chase is hiring an Associate Banker in New York to welcome clients and provide attentive service while leveraging digital banking tools. You will build relationships, explain products, and help clients reach their financial goals through personalized service.

You will handle account servicing, maintain regulatory compliance, and support branch operations with a collaborative team. A high school diploma is required, with emphasis on client care and accuracy.