Hospitality-Driven Admin Assistant

Western States Lodging and Management; South Jordan (UT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k) with a dollar-for-dollar match

Hotel discounts at Western States Lodg

Medical, Dental, Vision insurance

PTO and Vacation

Job summary

Legacy House of South Jordan is seeking an Administrative Assistant to be the heart of a welcoming community. You will create a warm first impression, manage front desk operations, support onboarding, and assist with accounts payable and vendor records.

Ideal candidates have 2+ years in administrative or hospitality roles, strong communication, and organizational skills. The role involves interacting with residents, families, guests, and partners in a service-driven environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of administrative, hospitality, customer service, receptionist, or front desk experience preferred.
• Experience in senior living, healthcare, hospitality, or other service-driven environment strongly preferred.
• Ability to create a sense of belonging, comfort, and trust for residents, families, and guests.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with ability to build positive relationships with residents, families, associates, vendors, and visitors.
• Strong organizational skills with ability to manage multiple priorities and maintain detail.
• Basic proficiency with Microsoft Word, email, and general office systems.

Responsibilities

• Create a warm, professional, and welcoming first impression for residents, families, visitors, associates, and business partners.
• Own and elevate the arrival experience, ensuring each person who enters the community feels acknowledged, valued, and supported.
• Anticipate the needs of residents, families, and guests while providing personalized, high-touch service.
• Model hospitality, empathy, professionalism, and attentiveness in every interaction.
• Coordinate front desk operations and help ensure consistent coverage and seamless service.
• Serve as a primary receptionist by answering incoming calls, responding to inquiries, and directing individuals to the appropriate resources.
• Coordinate new hire onboarding administration, including required documentation, pre-employment requirements, and compliance processes.
• Manage new hire orientation logistics, including scheduling, preparing materials, reviewing documentation, and tracking completion requirements.
• Process Accounts Payable and maintain accurate vendor information and records.
• Support the Executive Director and community leadership with correspondence, reports, document preparation, and other administrative needs.
• Maintain on-site payment processing, including resident check payments, cash box activity, and other applicable forms of payment.
• Assist with initial sales and marketing inquiries and ensure prospective residents and families are connected with the appropriate team member.

Skills

Hospitality experience

Customer service

Front desk

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Office systems

Job description

Legacy House of South Jordan is seeking an Administrative Assistant to be the heart of a welcoming community. You will create a warm first impression, manage front desk operations, support onboarding, and assist with accounts payable and vendor records.

Ideal candidates have 2+ years in administrative or hospitality roles, strong communication, and organizational skills. The role involves interacting with residents, families, guests, and partners in a service-driven environment.