Hospitality Billing & Receivables Clerk

Concord Hospitality Enterprises; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Discounted hotel room rates

Tuition assistance

Training and development opportunities

Job summary

Concord Hospitality Enterprises in New Orleans seeks an Accounting Clerk to support our hotel’s financial operations by managing guest billing, resolving inquiries, and assisting with month-end reporting. You will post daily receivables, prepare journal entries, and help ensure accurate financial records while providing excellent guest service.

The role emphasizes accuracy, clear communication, and collaboration to balance guest services with precise accounting processes.

Qualifications

• High school diploma or equivalent with knowledge of basic accounting principles.
• Proficient in current software programs and general computer literacy.
• Excellent written and verbal English communication.
• Solid mathematical and analytical abilities.

Responsibilities

• Maintain knowledge of departmental policies and standards.
• Respond to guest inquiries and charge inquiries promptly.
• Research and resolve guest billing disputes with strong service.
• Prepare month-end responsibilities including reporting.
• Post daily receivables from event contracts and reconcile to the General Ledger.
• Coordinate and verify receiving tickets, purchase orders, and invoices.
• Review final statements for accuracy and mail contracts to clients.
• Prepare journal entries and maintain documentation.
• Answer guest service calls and send folios via email, fax, or mail.

Skills

Communication skills

Interpersonal skills

English proficiency

Math skills

Analytical thinking

Education

High school diploma

Tools

Accounting software

Job description

Concord Hospitality Enterprises in New Orleans seeks an Accounting Clerk to support our hotel’s financial operations by managing guest billing, resolving inquiries, and assisting with month-end reporting. You will post daily receivables, prepare journal entries, and help ensure accurate financial records while providing excellent guest service.

The role emphasizes accuracy, clear communication, and collaboration to balance guest services with precise accounting processes.