Accounting Clerk

Concord Hospitality Enterprises; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Discounted hotel room rates

Tuition assistance

Training and development opportunities

Job summary

Concord Hospitality Enterprises in New Orleans seeks an Accounting Clerk to support our hotel’s financial operations by managing guest billing, resolving inquiries, and assisting with month-end reporting. You will post daily receivables, prepare journal entries, and help ensure accurate financial records while providing excellent guest service.

The role emphasizes accuracy, clear communication, and collaboration to balance guest services with precise accounting processes.

Qualifications

• High school diploma or equivalent with knowledge of basic accounting principles.
• Proficient in current software programs and general computer literacy.
• Excellent written and verbal English communication.
• Solid mathematical and analytical abilities.

Responsibilities

• Maintain knowledge of departmental policies and standards.
• Respond to guest inquiries and charge inquiries promptly.
• Research and resolve guest billing disputes with strong service.
• Prepare month-end responsibilities including reporting.
• Post daily receivables from event contracts and reconcile to the General Ledger.
• Coordinate and verify receiving tickets, purchase orders, and invoices.
• Review final statements for accuracy and mail contracts to clients.
• Prepare journal entries and maintain documentation.
• Answer guest service calls and send folios via email, fax, or mail.

Skills

Communication skills

Interpersonal skills

English proficiency

Math skills

Analytical thinking

Education

High school diploma

Tools

Accounting software

Job description

Description

As an Accounting Clerk at Concord Hospitality, you will play an essential role in supporting our hotel’s financial operations by managing guest billing, resolving inquiries, preparing receivables, and assisting with month-end reporting. This position is key to ensuring both outstanding guest service and financial accuracy in our day-to-day operations.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Respond to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner.
• Research and resolve guest billing disputes while ensuring excellent guest service.
• Prepare and complete all month-end responsibilities, including reporting and handling late bills.
• Post daily receivables from event contracts and reconcile totals to the General Ledger.
• Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval.
• Review final statements for accuracy; make corrections and mail contracts to clients promptly.
• Prepare journal entries and maintain proper documentation.
• Answer guest service calls, complete telephone request forms, and send folios via email, fax, or mail.

Qualifications

• High school diploma or equivalent with knowledge of basic accounting principles.
• Computer literate and proficient in current software programs.
• Strong communication and interpersonal skills.
• Excellent command of written and verbal English.
• Solid mathematical and analytical abilities.
• Prior experience in Accounts Receivable and Collections is a plus.

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted hotel room rates
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Cornerstones

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality