Hospitality Attendant | State College Fairfield Inn

State College Fairfield Inn; State College (Centre County); On-site; USD 25,000 - 35,000; Full time

Job summary

State College Fairfield Inn in State College, PA is seeking a friendly breakfast attendant to greet guests, restock the breakfast area, and ensure a clean, inviting start to the day.

You will set up, serve, maintain, and break down the breakfast bar, assist guests with food items, and uphold safety and quality standards.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome guests in the breakfast and lobby areas and interact courteously.
• Set up, service, maintenance, and breakdown of the breakfast bar line; prepare specified items.
• Replenish food and assist in serving food from the breakfast bar line to guests.
• Adhere to departmental quality standards and safety rules.

Skills

Customer service

Communication

Bilingual English/Spanish

Guest interaction

Attention to detail

Education

Food safety certification

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.