Hospitality Attendant | Hershey Hampton Inn

Hershey Hampton Inn; Hummelstown (Dauphin County); On-site; USD 17,000 - 21,000; Full time

Job summary

Hershey Hampton Inn is seeking a breakfast attendant to warmly welcome guests and assist in the dining area. You will manage the breakfast bar, prepare specified items, replenish supplies, and ensure smooth service while maintaining cleanliness and safety standards.

The role requires customer service experience, good communication, and the ability to work weekends and varied shifts; bilingual English/Spanish is a plus. Hotel environment experience is preferred.

Qualifications

• Minimum one year customer service experience; hotel experience preferred.
• Ability to communicate clearly with guests, management and co-workers.
• Bilingual English/Spanish a plus; knowledge of local activities and attractions.

Responsibilities

• Welcome guests in breakfast and lobby areas; greet and interact with them.
• Set up, service, maintain, and breakdown breakfast bar line; replenish items.
• Assist in serving food and ensure adherence to quality standards and safety procedures.

Skills

Customer service

Bilingual English/Spanish

Communication

Education

Food safety certification

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.