Hospitality Attendant - Breakfast & Front Desk Support

Shaner Hotels; Greenbriar (PA); On-site; USD 16,531 - 22,041; Full time

Job summary

Shaner Hotels is seeking a Hospitality Attendant at the Hershey Hampton Inn, located near Hershey Park and attractions. You will warmly greet guests, help with breakfast service, and maintain clean, welcoming areas in accordance with brand standards.

The role requires a flexible schedule (weekends/holidays), strong guest service, and the ability to communicate (English/Spanish a plus). Prior hotel experience is preferred, with a focus on safety, cleanliness, and teamwork.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.
• Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Skills

Customer service

Communication

Bilingual English/Spanish

Job description

Shaner Hotels is seeking a Hospitality Attendant at the Hershey Hampton Inn, located near Hershey Park and attractions. You will warmly greet guests, help with breakfast service, and maintain clean, welcoming areas in accordance with brand standards.

The role requires a flexible schedule (weekends/holidays), strong guest service, and the ability to communicate (English/Spanish a plus). Prior hotel experience is preferred, with a focus on safety, cleanliness, and teamwork.