Hospitality Associate -South Coast Plaza

Tourneau|Bucherer; Costa Mesa (CA); On-site; USD 33,062 - 37,195; Full time

Job summary

A luxury retail company in Costa Mesa is seeking an energetic Hospitality Associate to deliver an exceptional client experience. This role requires engaging clients, managing client flow, and coordinating in-store events. Candidates should have previous luxury hospitality experience and excellent communication skills, with a flexible schedule for various shifts from Thursday to Sunday. A professional demeanor and team spirit are essential in this vibrant environment.

Qualifications

• Experience hosting and serving non-alcoholic beverages to guests.
• Ability to communicate with VIP clients.
• Flexibility to work opening and closing shifts.

Responsibilities

• Deliver first-class client experience with warm greetings.
• Manage client flow and introductions to Client Advisors.
• Coordinate and host in-store client events.

Skills

Luxury/High-end/Hospitality experience

Customer service or retail experience

Good listening skills

Self-motivated

Team player

Professional demeanor

Job description

Job Title: Hospitality Associate
Reports to: Store Director
Division: Retail

Essential Job Responsibilities

Tourneau/Bucherer 1888 is looking for an energetic, friendly, and experienced hospitality professional to join our team. The right candidate will have an engaging personality, be quick on their feet, and ready to exceed all expectations delivering a first in class client experience. The Hospitality Specialist will be warm and engaging, checking in and greeting clients throughout the store, managing the client flow as necessary and introduction to Client Advisors, offering beverages such as coffee, espresso, tea, water, etc. and serving them.

The Hospitality Associate must also be comfortable with helping coordinate and host in-store client events and create surprise and delight moments, which may include light bites.

Qualifications

• Must have prior Luxury/High-end/Hospitality experience, along with customer service or retail experience.
• Must have experience hosting and serving non-alcoholic beverages to guests.
• Must be willing to work entrance door and greet all that visit.
• Well spoken, good listening skills and professional demeanor.
• Must be comfortable communicating with VIP clients.
• Self-motivated. A team player with a keen sense of attentiveness to guests.
• Ability to stand, walk and bend for long periods of time throughout your work day.
• Must be flexible to work, opening and closing shifts, with open availability Thursday through Sunday. Shifts will vary by week.

Salary: $24.00-27.00 per hour

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.