Hospitality Associate - Dallas

Burnett Specialists; Dallas (TX); On-site; USD 22,000 - 31,000; Full time

Job summary

Burnett is seeking an Office Services Hospitality Associate for a large legal firm in Dallas, TX. The role is on-site, temp-to-hire, with a starting pay of $19/hr during the temporary period. Hours are Monday–Friday, 9am–6pm.

The position involves conference room setup, food and beverage management, coffee service, and back-up support across reception, reprographics, mail, and facilities as needed. Ideal candidates will have a high school diploma, at least 1 year of hospitality or related

Qualifications

• High school diploma or equivalent.
• At least 1 year in hospitality, restaurant or housekeeping.
• Ability to make decisions aligned with business needs.
• Strong interpersonal communication skills.
• Excellent organizational skills.
• Able to meet deadlines and complete projects on time.
• Attention to detail and accuracy.
• Team player with good collaboration.
• Good written communication.
• Strong problem-solving skills; know when to elevate.
• Ability to work in a fast-paced, high-energy environment.
• Ability to manage multiple projects simultaneously.
• Operate basic audio/visual equipment.
• Professional telephone demeanor.
• Anticipate client needs for meetings and events.
• Self-motivated with a positive can-do attitude.
• Proven customer service skills.
• Handle sensitive/confidential documents.
• Interact effectively with diverse backgrounds.

Responsibilities

• Check conference room and meeting scheduler; note changes.
• Set up conference rooms with AV equipment, food, beverages and utensils.
• Clean up conference rooms and return property to vendors.
• Prepare morning coffee and beverages in assigned kitchens.
• Clean coffee makers in the evenings.
• Communicate meeting requests concerns with supervisor/client.
• Maintain catering supplies inventory and reorder as needed.
• Place orders for food and beverages for meetings.
• Assist in training new hires.
• Prioritize workflow and assist in process improvements.
• Answer hospitality center phone and support reception as needed.
• Use equipment cost-efficiently; log all office services work.
• Ensure job tickets are filled out properly before starting.

Skills

Interpersonal skills

Organizational skills

Deadline-oriented

Written communication

Problem solving

Education

High school diploma or equivalent

Job description

Burnett is currently partnering with a global leader in onsite office support. Currently, one of their large legal firms in Dallas has an Office Services Hospitality Associate role they are looking to fill with a rock star candidate! This is an outstanding Temp-to-Hire opportunity with a global company that thrives on treating their employees well and developing them.

The Office Services Hospitality Associate is responsible for adding value in providing daily back-office services for the client. Services include, but are not limited to, conference room set up/breakdown, food and beverage management and coffee services. Training will be provided in order for this role to also assist other office services including reception, reprographics (copy) and mail services and facilities departments as a back-up if needed.

Main Job Duties:

• Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set up accurately.
• Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc.
• Clean up conference rooms after use and return property to vendors if necessary.
• Prepare coffee and other beverages in assigned kitchens each morning.
• Clean up coffee makers in each kitchen in the evening.
• Communicate with supervisor or client on meeting request concerns or deadline issues.
• Maintain inventory of catering supplies and order supplies as needed.
• Place orders for food and beverages for use during meetings
• Assist in training new hires.
• Prioritize workflow.
• Assist in process improvement ideas.
• Answer telephone in hospitality center and provide backup support to reception throughout the day.
• Use equipment and supplies in a cost-efficient manner.
• Utilize appropriate logs for all office services work.
• Ensure the job tickets are properly filled out before beginning work.

Ideal Candidate Qualifications:

• High school diploma or equivalent.
• Minimum (1) year professional experience in hospitality, restaurant or housekeeping industry.
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Strong attention to detail is required.
• Must work well in a team environment.
• Good written communication skills.
• Good problem-solving skills, with the ability and understanding of when to elevate a problem to a supervisory level.
• Ability to work in a fast paced, high-energy environment.
• Ability to work on multiple projects simultaneously.
• Ability to operate basic audio/visual equipment.
• Professional telephone demeanor.
• Ability to anticipate client’s needs for meetings and events.
• Must be self-motivated with positive can-do attitude.
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Ability to handle sensitive and/or confidential documents and information.
• Must be able to interact effectively with multi-functional and diverse backgrounds.

Location/Salary/Hours/etc:

Office is located in Dallas, TX (75202 zip). No parking is provided onsite but can be found close by easily. Role is 100% onsite. Position is Temp-to-Hire. While temp, salary will be $19/hr. Once perm they offer a raise and excellent benefits. Hours are Monday-Friday, 9am - 6pm AUSTP30