Hospitality AR Specialist – Group & Billing

Montage International; Bluffton (SC); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

Montage International is seeking an Accounts Receivable Clerk to maintain group master accounts, manage invoicing and receivables, and support the AR Supervisor with credit, collections, and billing.

Responsibilities include handling credit card disputes, guest inquiries, posting validations, collecting deposits and final invoices, and regular communication with meetings & events teams.

Competenze

• High School or equivalent education required. Bachelore2a0s Degree preferred.
• Previous experience in Accounts Receivable preferred
• Excellent organizational skills required
• Strong written and verbal communication skills required

Mansioni

• Researching and responding to credit card merchant retrievals and charge backs in a prompt manner, filing responses for future reference
• Promptly handling guest inquiry calls and emails on a daily basis
• Reviewing and communicating estimates with group event contacts
• Collecting payments for future events promptly in adherence with deposit policies
• Validating all resort activities, food, and beverage are correctly posted to group event master account
• Reviewing postings to group master account are reconciled with resume of event
• Collecting payments for final post-checkout invoices promptly
• Communicating with meetings & events managers regularly on invoice status of group events
• Reviewing travel agent commissions for both group and leisure stays
• Reconciling room charges from Club outlets to hotel guest folios with Club team reporting

Conoscenze

Organizational skills

Written communication

Verbal communication

Formazione

High School or equivalent; Bachelore20s Degree preferred

Descrizione del lavoro

Montage International is seeking an Accounts Receivable Clerk to maintain group master accounts, manage invoicing and receivables, and support the AR Supervisor with credit, collections, and billing.

Responsibilities include handling credit card disputes, guest inquiries, posting validations, collecting deposits and final invoices, and regular communication with meetings & events teams.